Privacy Policy - Hellas Digital Monitoring Services SA

(Personal Data Protection Policy)

The Company under the corporate name “HELLAS DIGITAL MONITORING SERVICES SOCIETE ANONYME FOR THE CONTROL AND TRADE OF SECURITY SYSTEMS – PRIVATE SECURITY SERVICES PROVIDER” and the distinctive title “HELLAS DIGITAL MONITORING SERVICES S.A.” (hereinafter the “Company”), operates in the provision of protection system services, cooperating with various companies to achieve this purpose. In the context of exercising its activities, it has set as a priority the protection and safeguarding of the privacy of visitors to its website, seeking to protect their personal data. For this reason, our Company has fully aligned with the provisions of national and European legislation on the protection of personal data, including Regulation (EU) 2016/679 of the European Parliament and of the Council (with incorporated subsequent amendments) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as in force.

This Privacy Policy aims to provide you with information regarding the manner in which your personal data are collected and processed in accordance with Articles 13–14 of Regulation (EU) 2016/679, during the use of our Company’s website, including any data you may provide yourselves through this website or due to its interaction with other websites.

The Company is the controller of the personal data collected in the context of the provision of its services. The collection and processing of personal data by our Company are carried out based on the principles governing the processing of personal data, namely:
Lawfulness, fairness and transparency,
Purpose limitation,
Data minimization,
Accuracy,
Storage limitation,
Integrity and confidentiality.

The Company operates and takes all necessary measures to ensure the proper observance of the above principles and to safeguard the security and confidentiality of information concerning visitors to its website. The above principles apply and are observed without any discrimination and are implemented in all collections and processing carried out by the Company.

Personal Data
The Company may collect and process data relating to you during the provision of the services offered to you, such as upon your registration on the website or during the execution of any contract with the Company.
Personal data means any information relating to an identified or identifiable natural person whose identity can be verified directly or indirectly, in particular by reference to an identifier, namely full name, identity card number, tax identification number, residential address, email address, mobile phone number, your bank card details (prepaid/debit/credit), identifiers of your terminal devices (PC, smartphone, tablet), location data, as well as one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

Collection and Processing of Personal Data
The personal data we collect and process are always relevant to the provision of our services to you as well as to communication with you. The data we collect fall into the category of personal details such as full name, patronymic, tax identification number (A.F.M.), identity card number (ADT), contact details regarding your telephone number, your email address, information regarding your computer such as IP address, browser and operating system, time zone, location, duration of visit, server connection information, information via tools such as cookies.
The Company collects personal data provided directly by you for the following reasons:
– The provision of our services such as: Signal Receiving and Visual Verification Center, Personal Emergency Monitoring, Monitoring of Security and Fire Detection Systems, Specialized Monitoring,
– The supply of Products and Services,
– The promotion of Products and Services for commercial/advertising purposes (marketing),
– Informing you about the services and products provided, the use of information systems as well as the Company’s pricing, charging and control policy,
– Communication with you regarding the services provided and the availability of products.

By browsing our Company’s website, you declare that you accept and consent to this Privacy Policy. You declare that you provide us with your explicit consent for the collection and processing of your personal data, in accordance with the services provided as well as the terms of this Policy.

Consent
By using this Company’s website and subject to the provisions of legislation on the protection of personal data, you declare that you accept and consent to this Policy and that you provide us with your explicit consent for the collection and processing of your personal data, in accordance with the terms of this Policy. If you wish to withdraw your consent at any time, please contact our Company (Contact Details below).
Any withdrawal of your consent does not affect the lawfulness of the processing of your personal data up to that point.

Rights
The Company informs you that you have the right to:
– Access your data,
– Rectification of inaccurate data,
– Erasure (right to be forgotten) of your personal data in certain cases,
– Restriction of the processing of your data,
– Objection to the processing of your data,
– Portability of your personal data,
– Lodging a complaint with the Hellenic Data Protection Authority in the event of a breach of your personal data.

It is emphasized that in any case the Company will always request the personal data required by law for the best possible provision of its services to you.
The Company retains your personal data only for as long as deemed necessary in accordance with the contractual terms of each service and for the respective purpose of processing.
You are informed that you may contact, for any matter concerning the security of your personal data on the Company’s website, by telephone at 2106028120 or submit your request to the Company at the email address [email protected].
The Company will make every possible effort to respond to your request within thirty days from its receipt.
The Company reserves the right not to satisfy your request in the event that it is deemed manifestly unfounded or is required by law for tax, judicial purposes or for the prosecution of criminal offenses.

Access to Personal Data by Third Parties
The Company may disclose your personal data to third parties only when required and to the extent required, as well as for the proper provision of our services, such as Authorities and public bodies as defined by Greek legislation, as well as companies with which we cooperate for the achievement of the Company’s purposes.
In any case, the Company has taken all necessary measures so that its staff and partners are specifically authorized to process your personal data for the above purposes.

Protection of Your Personal Data
The Company takes all appropriate technical and organizational measures to protect your personal data in its possession from loss or theft or even from use or access by unauthorized persons in an unlawful manner, as well as from any kind of unlawful processing.

Protection of Minors
When collecting and processing information from you, and in the event that the Company determines that the collected and processed information concerns minors, namely a minor under the age of 16 and without provided or approved consent from the person who has parental responsibility for the child, then in this case the Company will proceed with the deletion of the information from the database as soon as possible.

Retention Period of Your Personal Data
The Company will retain your personal data collected through its website for a specific period of time, namely for the absolutely necessary period in accordance with the contractual terms of each service and for the achievement of each processing purpose, as well as for the Company’s compliance with its legal obligations in accordance with legislative requirements.

Contact Details and Exercise of Rights
For any information or question/clarification regarding this Privacy Policy, matters relating to the protection of your personal data, as well as for the exercise of your rights, you may contact the Company:
Via e-mail: [email protected]
Via telephone: 2106028120

Updates to the Privacy Policy
The Company reserves the right to update and amend this Privacy Policy whenever it deems it necessary in accordance with the rules on the protection of personal data for the protection of natural persons with regard to the processing of personal data and for the free movement of such data.
Users are advised to read this Privacy Policy at regular intervals in order to be informed of any updates and amendments.